FAQs

We offer various shipping options, including standard shipping, expedited shipping. The availability and cost of each option may vary based on your location and the size of the item.

Order processing times may vary depending on the product and current demand. Typically, orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has been shipped.

Within 7 days after delivery, you can return an item for a refund or an exchange if you’re not happy with it. Only items that were unopened, undamaged, and returned within 7 days are accepted. A return courier fee will be charged in addition.

We occasionally offer discounts and promotions. To stay updated on our latest offers, sign up for our newsletter or follow us on social media.

After placing an order and having it accepted by us. The shipment work will begun and you will obtain the tracking ID from courier. Using the ID, you can track your order from courier partner.

Once an order has been placed, it cannot be modified online. However, you can contact our customer support team to inquire about cancelling or modifying your order. Please note that if your order has already been processed or shipped, it may not be possible to cancel or modify it.

We accept various payment methods, including credit/debit cards and other secure online payment options. At checkout, you will see a list of available payment methods. We also accepts cash on delivery. We will add extra 10 AED to the price.

Yes, you can submit your enquiry form with your personal information in the section on our contact page. Our staff will get in touch with earliest.